Our F.A.Q's
What does an NDIS plan manager do?
An NDIS plan manager helps participants manage the financial side of their NDIS funding. This includes processing invoices, paying providers, tracking budgets, and helping participants understand their available funding.
Is NDIS plan management free?
Yes. NDIS plan management is fully funded by the NDIS for eligible participants and does not come out of your existing support budgets.
Can I use unregistered providers with a plan manager?
Yes. One of the biggest benefits of NDIS plan management is the flexibility to use both registered and non-registered providers.
How quickly are invoices paid?
At Lantana Plan Management, we aim to process invoices quickly and efficiently to help ensure providers are paid promptly and participants experience minimal delays.
What is the difference between self-managed and plan-managed NDIS funding?
With self-management, participants manage invoices and payments themselves. With plan management, a professional plan manager handles the financial administration on your behalf while still giving you flexibility and choice.
Can you help me understand my NDIS budget?
Absolutely. We provide budget tracking, financial reporting, and ongoing support to help participants understand their funding and make informed decisions throughout their plan period.
Do I have to change support providers if I switch plan managers?
No. You can continue using your existing providers when changing to Lantana Plan Management.
Can I change my current NDIS plan manager?
Yes, you can change your NDIS plan manager at any time, for free, without waiting for your plan to end.
Do you only support participants in Ipswich?
No. While we are based in Ipswich, Lantana Plan Management supports NDIS participants across Australia.
How do I get started with Lantana Plan Management?
Getting started is easy. Simply click the JOIN NOW and you are on your way.